Refund policy

Refund & Return Policy

 

We offer a 30-Day Money-Back Guarantee: you have 30 days after receiving your item to request a return or refund.

 

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need your order number or proof of purchase.

 

To start a return, contact us at furnest.help@gmail.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

 

Damages and issues: please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will make it right with a replacement or a full refund.

 

Refunds: we will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since your return was approved, contact us at furnest.help@gmail.com.

 

If you simply do not see a clear difference in shedding after using FurAway as directed, email us within 30 days of delivery and we will refund you. No questions asked.